The word "STRESS" is never new to us as it inevitably comes into every walks of our life. We feel tension and anxiety when we are experiencing difficulties in dealing with family issues, workloads, relationships, studies and etc.
Some people may feel little or no stress whereas others feel hard to handle on a similar matter as individual adaptation and experiences are different. When stress results in good consequences which provides us with motivation to meet our daily challenges, produces personal growth, we call it eustress. Whereas, stress which causes detrimental effect on our body, we call it distress (Ivancevich, 2001:544). However, we should not allow stress to build up because it can produce tensions which are serious enough to interfere with our normal daily activities. Recent studies have also shown that too much stress will impact greatly on our overall health. This would eventually affect individual performance.
Canada's National Occupational Health & Safety Resource (2000) defined Job stress as the harmful physical and emotional responses that occur when requirements of the job do not match the capabilities, resources, or needs of the worker.
There are different signs and symptoms that can indicate a person is having difficulty in coping with the level of stress. People who are at stress may experience physical impact such as headaches, insomnia, chest pain, indigestion, and frequent illnesses and there are also signs of behavioural differences such as absenteeism, reckless driving, use of excessive drugs, procrastination, withdrawal / isolations from others. Psychologically, some people might also have problems such as irritability, depression, frustration, hypersensitivity, lack of concentration and apathy.
Connor & Worley (1991) state that change in work responsibilities, processes or products; in the equipment or technology used; or even as a result of being relocated within the same organization will inevitably impact on...