Diversity & equality
Diversity and equality is about more than simply complying with the law. If a business doesn't employ a diverse workforce then it is missing out on valuable skills and experience
Equality is about recognising and getting the right people for the job. It is about effective working relationships and good practices. And when things begin to go wrong, it is about resolving issues quickly and fairly for both parties involved. The best employers already know that they need to use the qualifications and skills of all sections of their workforce. They recognise and can demonstrate - that a diverse workforce can give them a competitive edge in meeting the demands of a broad customer base. Discrimination usually amounts to exclusion in some form because it is wrong for someone to be singled out for different treatment, merely because of personal characteristics. Discrimination is bad for individuals and can:
* Have a negative impact on productivity and profits
* Deny employers access to valuable knowledge, experience and skills.
* Cause stress-related illnesses
* Poor quality work and long-term absence
* And formal complaints tie up the time of staff, their managers and trade union representatives.
No one benefits from this particularly if it ends in employees leaving to find a new job or career. Practical action on equality and diversity can help to avoid these costs. It also brings wider benefits for businesses. Good recruitment practices often lead to a more diverse workforce. Diversity, in turn, can help access new markets. It can also help improve a company's image as an employer.
Telco has taken various steps to make sure that equality and diversity within the company is taken serious and that employees are able to work in a comfortable environment no matter what their differences or backgrounds...