Transitioning within the IT department: Ouest's acquisition of EEST and its impact on existing systems

Essay by leshhhh September 2007

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Transitioning within the IT department
Ouest's acquisition of EEST and its impact on existing systems

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…everything is in constant motion and every change seems an improvement. ALEXIS DE TOCQUEVILLE, 1805-1859

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Major changes to be expected
Change in corporate objectives, goals and strategies including market philosophy New sets of policies and guidelines Combination of similar administrative departments Introduction of new members Adjustments in internal culture

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Why Change?
Business development Innovation Increased profitability Organizational Improvement What is your role in this change? Is this realistic and relevant?

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Common Reactions
Resistance Emotional Stress Fear of the unknown Fear of inadequacy Fear of no future work Loss of motivation Threatened Power and Expertise Loss of team identity

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The task of the leader is to get his people from where they are to where they have not been. HENRY KISSINGER

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Understanding and Handling the Change
Inform without bias Effectively control and monitor the upgrade project Identify roles and responsibilities in the current system and align it with the future change Be open to cultural differences

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Implementing the Change
Review the system upgrade project Reorganize roles and responsibilities Submit reports on team progress and achievements Emphasize team significance and competency Keep communication lines open between senior management and subordinates

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Continuous Feedback and Support
Issues encountered should be immediately reported Any concerns should be raised to provide solutions

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Conclusions
The change should not serve as an impediment to current work goals Realignments are to be done with regards to job roles and responsibilities Cultural changes are to be expected Support is to come from both...