How are you today?
Vodafone
Introduction
⢠Vision
⢠The History of Vodafone
⢠Key Performance Indicators
⢠Strategy
⢠Services Portfolio
⢠Environmental Scanning
⢠The Future
⢠Questions?
What is Vodafone about?
⢠Vision for the future
⢠Interest in the customer
⢠Staff orientated
⢠Results driven
⢠World wide philosophy
The Vodafone Vision
⢠To be the world's mobile communications leader - enriching customers' lives, helping individuals, businesses and communities to be more connected in a mobile world.
⢠Our customers use mobile communications to make their lives richer, more fulfilled, more connected. They will choose Vodafone because it is the best experience they can find.
⢠Through our leadership, our scale, our scope and our partnerships, Vodafone will bring online mobile services to the world.
⢠Vodafone will lead in making the mobile the primary means of personal communications for every individual around the world.
Vodafone Customers
⢠Vodafone customers have chosen to trust the group.
⢠In return, Vodafone must strive to anticipate and understand their needs and delight them with the services provided.
⢠Vodafone value customers above everything else and aspire to make their lives richer, more fulfilled and more connected.
⢠Vodafone must always listen and respond to each of its customers.
⢠Vodafone will strive to delight customers, anticipating their needs and delivering greater quality and more value, faster than anyone else.
Vodafone Employees
⢠Outstanding people working together make Vodafone exceptionally successful.
⢠Vodafone seek to attract, develop, reward and retain outstanding individuals.
⢠Vodafone believe in empowerment and personal accountability.
⢠Vodafone staff enjoy what they do.
⢠Vodafone believe in the power of its teams.
Passion for results
⢠Vodafone is action-oriented and driven by a desire to be the best.
⢠Vodafone is committed to be...