Change comes about because of many reasons, some firms want to change because they want to increase profit and efficiency. In firms many of the employees are very resistant to change because:
- Fearful of being made redundant
- Fear of not being able to cope with the new environment eg. Employees are scared that if their firm implements a computer system then they won't understand how t use it.
- They are also very content with the environment they have now so is therefore uncertain about the future
The process of accomadating people to change begins even before the change takes place because the quicker people start to accept the idea of change, the easier the change becomes. One way to begin accommodating people to change before it begins is to do surveys on employees and make them give personal opinion about new ideas. This enables the employees to actually think about the change that is being proposed.
If you enable everyone in design and feedback this will show your intent of the direction the firm is heading in more than words. This also gets everyone involved, even the nay-sayers. From feedback meetings you might be able to beat the resistance of individuals who are normally afraid to speak out.
In fact surveys should be an ongoing process as well since surveys can also be used for tracking the effects of change throughout the organization for effective follow-through. They can also find people who are still reluctant to change or are not happy with the changes made. These people should be persuaded and force should never be used. Successful changes can boast of higher productivity and quality, with reduced costs and little to no jobs that are made redundant.
Another method to help break down employee's resistance to...