Customer Support

Phone Support is Closed

Available MON-FRI (expect holidays) from 09:00 am to 05:00pm (EST).
USA: 888-ESSAYS-COM (toll free)
International: +1 347 404-5110
You can always email us

Name

Email

Message

Frequently Asked Questions

• Payment: Payment related questions

  • I paid for access - how do I cancel my subscription?
  • What is recurring billing - what is a subscription?
  • I would like a refund/I have a complaint.
  • I paid using PayPal and I STILL don't have full access! What is wrong?
  • What type of payment do you accept?
  • I didn't receive a transaction receipt via e-mail.
  • Can I pay with cash or money order?

• Essay Queries: Essay and term paper related questions

  • I want to submit an essay. How do I do it? Why would I want to do it?
  • I need an essay, can you please find it for me?
  • Is it allowed to use one of these essays for school/university?
  • How do I browse just the Pending Essays?
  • I have seen this essay on another website / this essay is not authorized!
  • I need the bibliography for an essay.
  • How can submit a copyright infringement notification?
  • How do you calculate the number of pages an essay has in the search results?
  • Are these essays safe to use with Turnitin and other plagiarism checkers?
  • Why was my essay declined?
  • How do I cite an essay?

• Other: Various queries and questions.

  • I have a question not listed here.
  • I want to change my password
  • I lost my password.
  • I have seen something that doesn't work / I have found a bug. Now what?
  • I have a suggestion for improving WriteWork.

• Navigation and site features: Navigating the site, boxes, options and features

  • I don’t have a PayPal account – what do I do?
  • I wrote a comment on an essay, but it does not show, or has disappeared.