Essays Tagged: "customer focus"

Cisco company.

public and private to operate safely and successfully.Cisco operates its company on core values of customer focus and corporate citizenship. Their efforts are committed to helping communities prosper ... ovator in how business is conducted. They have established using the Internet as a means to provide customer support, sell products, offer training, and manage finances. Using their value of customer ...

(4 pages) 215 0 4.0 Oct/2003

Subjects: Businesss Research Papers

Ethic of Public Service and Marketing Orientation.

he Government attempt a marketing orientation within Local Government. The reason is to introduce a customer focus to try and solve the current problems (see Appendix 1).Donaldson describes business e ... mplies that staff have the power to make a difference to society as a whole, rather than particular customers or individuals. Already it can be seen that workers are given a duty, more than just a job ...

(9 pages) 215 1 3.3 Feb/2004

Subjects: Businesss Research Papers > Marketing

Supply Chain Management

hance relationships with suppliers?Dell builds customized systems as ordered by businesses and home customers globally, and delivers them in a few days - to their doors, across the globe, and in the w ... r and storage products for virtually any computing need. Dell's competitive advantage is its direct customer focus. Interacting with customers by telephone or via the internet, Dell custom-builds each ...

(3 pages) 319 0 4.2 Nov/2004

Subjects: Businesss Research Papers > Management

Harley-Davidson Marketing Strategies

kee area, East Troy and Tomahawk, Wisconsin; York, Pennsylvania; and Kansas City, Missouri. Design, customer focus and sales have placed this company is in a very unique and desirable marketing situat ... "We are constantly improving and modernizing the machine, yet not every component. That is what our customers want, and that's also, I believe, what sparks the strong emotional attachments that Harley ...

(5 pages) 169 1 4.3 Jun/2005

Subjects: Businesss Research Papers > Marketing

Customers and CRM in GE.

Executive Summary.Business today has evolved to become more customer oriented. Companies are shifting towards the customer segment focusing on customer relation ... . Companies are shifting towards the customer segment focusing on customer relationship management, customer lifetime value and customer retention.General Electric (GE), a diversified company and alre ... er CEO, Jack Welch, executed a series of changes in the company to prepare GE for the shift towards customer focus.Once there, it concentrated on Customer Relationship Management (CRM) to improve Cust ...

(18 pages) 426 1 4.6 Oct/2005

Subjects: Businesss Research Papers > Case Studies

Leadership Paper: Sears Services, Inc. (SLS)

apply to every associate and individual person within the company. Sears leadership principals are customer focus, change management, drive for results, teamwork, performance management, and diversit ... iorities are to maintain focus on four approaches such as drive profitable revenue growth, be truly customer centric, be a diverse, high performance team, and relentlessly pursue improvement in produc ...

(3 pages) 85 0 5.0 Jan/2006

Subjects: Businesss Research Papers > Case Studies

Construction Management

t prescribes a number of practices to be adopted by the construction industry (consensus, teamwork, customer focus and supply chain integration) and promotes their adoption in construction projects. D ...

(8 pages) 170 0 4.0 Nov/2007

Subjects: Businesss Research Papers > Management

PSY428 Organizational Change Paper

e organizational transformations. The common themes are redefining the business and focusing on the customer, teaming and supporting nonhierarchical structures, leadership and shared values, and a cha ... ner, Ralph Stayer, or the managers and supervisors. Johnsonville realized that the real boss is the customer. This empowerment is defined as "not the right to do as we please, but to be pleased to do ...

(6 pages) 422 2 4.3 Mar/2008

Subjects: Social Science Essays > Psychology

Chicken and Egg: a study of poultry genetics industry

-term by the Germans•Emphasis on cost-cutting by the Germans vs. emphasis on market dominance, customer focus, and employee development and satisfaction by the Americans•simple yearly increa ...

(4 pages) 11 0 3.0 Apr/2008

Subjects: Businesss Research Papers > Case Studies

Cost Advantages of Airborne

's philosophy, "we can't be all things to all people", allowed it to profitably target the business customers that regularly shipped a large volume of urgent items. It provided courier services to bus ... nt and avoid large scale investment to develop a gamut of processes in order to satisfy all type of customers. This customer focus strategy allowed Airborne to avoid costs related to mass media advert ...

(3 pages) 65 0 0.0 May/2008

Subjects: Businesss Research Papers > Case Studies

A Comparative study On HDFC Bank v/s SBI Bank services

es provided by the banks , Critically examining the services provided by HDFC Bank and SBI to their customersDescribing the benefits of services provided by HDFC and SBIDiscussing which bank is better ... fic's best 50 companies by Forbes magazine.Their business philosophy is based on four core values - Customer Focus, Operational Excellence, Product Leadership and People. They believe that the ultimat ...

(37 pages) 62 0 5.0 Feb/2009

Subjects: Businesss Research Papers > Markets & Exchanges

Charrington-bass case study

changed the organization structure in finance department, to achieve a win-win solution and be more customer focus.Answer 1The reasons for changing the traditional organization of the management accou ... d busy about processing, administration and technical finance, these finance personnel are coaching customers on how to improve their financial performance.oCustomer focus. Commercial managers coach c ...

(5 pages) 12 0 4.0 Mar/2009

Subjects: Businesss Research Papers > Case Studies

Strategic Analysis of Apple

ipment and software alterations. The strategy shifts can easily be explained by the increase in the customer focus. Apple targets a niche market which most important component is the creative professi ... oducts. The company designs its hardware solutions with the creative professional in mind. Specific customer focus is part of Apple's strategy.When producing a strategic analysis the environment in wh ...

(14 pages) 153 0 0.0 Apr/2010

Subjects: Businesss Research Papers > Management

Total Quality Pioneers Paper

erson goes out to each they choose which restaurant they want to go too based on their quality. The customer will consider the quality of service given at the restaurant, response time, price, food se ... the consumer". The major key elements a business must have are having a strategic plan, must have a customer focus mentality, obsession with quality, scientific approach, long-term commitment, and tea ...

(2 pages) 141 0 0.0 Aug/2010

Subjects: Businesss Research Papers > Management

Total Quality Pioneers

erson goes out to each they choose which restaurant they want to go too based on their quality. The customer will consider the quality of service given at the restaurant, response time, price, food se ... the consumer. The major key elements a business must have are having a strategic plan, must have a" customer focus mentality, obsession with quality, scientific approach, long-term commitment, and tea ...

(2 pages) 29 0 0.0 Jan/2011

Subjects: Humanities Essays