Essays Tagged: "Salesforce.com"
Gene One Generic Benchmarking
."Here is the issue I identified in the scenario and how it also applied to my benchmarked company, Salesforce.com. The conflict process was evident in Gene One when leadership team members Michelle H ... passionate and energetic arguing. This conflict process has made Gene One and themselves successful.Salesforce.com announced the initial public offering June 23, 2004; the organization is the market a ...
Subjects: Businesss Research Papers > Case Studies
Harrison Keyes Benchmarking
its resources, to improve their service quality and accelerate transactions. They chose to go with Salesforce.com, which focused on sales and growth. Salesforce.com was able to create and apply filte ... uccessful and can now handle 25,000 cases each month and agents' productivity has increased by 50% (Salesforce.com). "Salesforce CRM has simplified data management and reporting for the 25,000 cases w ...
Subjects: Businesss Research Papers > Case Studies
Immersing business technologies
customers' experience while increasing efficiency and keeping a lid on costs. Applications such as Salesforce.com, allow customer service agents to log in to their website and analyze any one of thei ... are able to give specific product offerings and services that, based on the information gathered on Salesforce.com, will be beneficial for the customer. If you customer service agents are proactively ...
Subjects: Businesss Research Papers
Sales Cloud
ess including quotes, product configuration, telesales scripting, and sales methodologies, right in salesforce.com.With Files and libraries: Files and Libraries in the Sales Cloud lets customers find ... e, users are easily able to recruit and accept partners that meet your channel objectives. With the salesforce.com easy-to-deploy portal, you can qualify, on-board, train, and track partner progress a ...
Subjects: Businesss Research Papers
Marketing Mix
Subjects: Businesss Research Papers > Marketing