Essays Tagged: "superior customer service"

Research the fame of Neiman Marcus

become an internationally known specialty store because of its revolutionary sales tactics and its superior customer service.As good business men, the Marcuses knew the store's merchandise is what de ... d. Neiman Marcus was among the first to carry a wide variety of worldwide oddity items that were of superior quality. Stanley Marcus explains the story behind this idea:During my years of European sho ...

(5 pages) 36 0 4.0 Jan/2004

Subjects: Art Essays

Otis Elevators

and Transcontinental Operations. Otis was world renowned for its reliable and quality products, its superior customer service and its technology leadership in the industry. Due to these facts customer ...

(3 pages) 83 0 5.0 Mar/2004

Subjects: Businesss Research Papers > Management

Strategic Plan for Computer Edges

the vision of becoming a very profitable computer company by offering the best computer system and superior customer service in the markets we serve. In doing so, Computer Edges, will meet customer e ... ving price ratings of 100.Charge a price that is around 2% less than the competitor's prices.Create superior products so we can charge a price that is well above the cost to produce. .StrategyContinue ...

(7 pages) 137 0 4.7 Jul/2006

Subjects: Businesss Research Papers > Case Studies

Delta Airlines

orgia, where it has been since its relocation in 1941. Delta's mission is to build on traditions of superior customer service and to always meet customer expectations while taking service to even high ... also has an added promise to provide value and distinctive products to their customers, which is a superior return for investors and challenging work for Delta employees in an environment that respec ...

(1 pages) 43 0 5.0 Jun/2001

Subjects: Businesss Research Papers > Case Studies

Bank USA: Help Desk Contact Center

olds assets, institutional portfolios, and mutual funds. Bank USAHelp Desk's objective is to "offer superior customer service providing quick and immediate responses to both internal and external cust ...

(17 pages) 21 0 3.0 Dec/2007

Subjects: Businesss Research Papers > Case Studies

Marks & Spencer - Strategy Supportive Mechanisms

re encouraged to take pride in their work, this could potentially help with the implementation of a superior customer service strategy. Can culture help or hinder strategy implementation? The answer l ... n a solid foundation of a strong culture that is steeped in tradition and sacred practices to offer superior customer service. Although the root of the strategic problems lay outside the area of the c ...

(13 pages) 79 0 0.0 Feb/2008

Subjects: Businesss Research Papers > Management > Human Resource Management

JC Penney History

ty merchandise at affordable prices. It wishes to serve customers' needs as best as it can, through superior customer service, timely response and convenient locations. From this statement we can see ...

(4 pages) 34 0 0.0 Feb/2008

Subjects: History Term Papers > Central & Southamerican History

The History of J.C. Penney

ty merchandise at affordable prices. It wishes to serve customers' needs as best as it can, through superior customer service, timely response and convenient locations. From this statement we can see ...

(4 pages) 20 0 0.0 Feb/2008

Subjects: History Term Papers > Central & Southamerican History

Wal-Mart’s history is one of innovation, leadership and success. It

ntinues to operate with the same philosophy initiated by Sam Walton, provide everday low prices and superior customer service.In order to maintain its market position in the discount retail business, ...

(3 pages) 12 0 0.0 Feb/2008

Subjects: Businesss Research Papers > Marketing

Marketing Analysis and Strategy Recommendation for Starbucks Coffee Company

r a unique "Starbucks Experience". "Starbucks Experience" is a third place after home and work with superior customer service, clean and well maintained retail stores which reflect the personalities o ...

(10 pages) 380 0 5.0 Apr/2008

Subjects: Businesss Research Papers > Marketing

Starbucks: Ethics and Compliance

Italian coffee house experience - the Starbucks experience was born. The company stresses providing superior customer service. The company's formula met with spectacular success in the U.S., where Sta ...

(6 pages) 492 0 3.0 May/2008

Subjects: Businesss Research Papers > Accounting

Conceptualizing a Business: Paper

atementPetCare vision statement is to become the number one canine pet shop in America by providing superior customer service, and the highest quality of products and services in a safe, clean and fri ...

(4 pages) 475 1 4.3 Oct/2008

Subjects: Businesss Research Papers > Management

Balance Scorecard Assignment

atementPetCare vision statement is to become the number one canine pet shop in America by providing superior customer service, and the highest quality of products and services in a safe, clean and fri ...

(4 pages) 169 0 4.3 Mar/2009

Subjects: Businesss Research Papers > Accounting

Lowe's Strategic Initiative

ains committed to offering quality home improvement products at the lowest prices, while delivering superior customer service. Lowe's utilizes both strategic and financial planning in order to further ...

(6 pages) 69 0 0.0 Jul/2009

Subjects: Businesss Research Papers > Case Studies

Haier Case

t share. In particular, there will be discussion of: raising brand awareness through innovation and superior customer service, a plan to exchange logistics information with other industry players, and ... tus in its home market and move it to the world market.Build Brand Awareness through Innovation and Superior Customer ServiceHaier should come out with new features to their goods before everyone else ...

(6 pages) 75 0 0.0 Sep/2009

Subjects: Businesss Research Papers > Case Studies > Computer and Electronics Companies

British Airways: Strategic Plan

over. It is emerging to be competitive and sustain its integrity as the best airlines which stress superior customer service. It has 300 destinations throughout the world; this extent of operations o ... ished in the 1st year, which involved essential agreement modification and implementation on highly superior work performance all over the Heathrow terminals.BA Basics and BrillianceThe British Airway ...

(25 pages) 150 0 3.0 Jan/2010

Subjects: Businesss Research Papers > Management > Management Planning & Decision Making

Marketing Plan

ieve 100% increase in sales over the coming 5 years and 100% customer satisfaction, we believe that superior customer service leads to superior sales acheivement.The sale price of SHARP Plasmacluster& ...

(17 pages) 280 0 0.0 Mar/2010

Subjects: Businesss Research Papers > Case Studies > Clothing, Footwear and Cosmetics

Marketing Plan for SHARP Plasmacluster Air Purifier

ieve 100% increase in sales over the coming 5 years and 100% customer satisfaction, we believe that superior customer service leads to superior sales acheivement.The sale price of SHARP Plasmacluster& ...

(19 pages) 30 0 0.0 Apr/2010

Subjects: Art Essays > Design Arts