Collaboration Systems

Essay by MarlenehbUniversity, Bachelor'sA+, February 2007

download word file, 5 pages 5.0

Prepare a paper describing what is office automation and group collaboration software. Include an analysis of the advantages and disadvantages of each software used.


Office automation software is commonly used in today's business world to simplify each individual's daily job and assist in providing group collaboration. In many organizations, office automation is a standard practice. There are software applications that are commonly used by many companies for the same purpose. Organizations today attempt to capitalize on standardized systems to be more productive and efficient. Some of these collaboration systems include email, fax, instant messaging, and video teleconferencing. These are only a few examples of the systems that are automated and used by many organizations today.

Collaboration Paper

Individuals in most organizations today do not work alone; instead most people work in teams, committees, departments, and other types of workgroups. To collaborate on business initiatives and everyday tasks, members of a workgroup can have meetings, talk on the telephone, send instant messages, and distribute memos.

Many of these tasks are done through office automation software and group collaboration. Two software tools my organization uses are e-mail and instant messaging.

One of the most popular collaboration tools that is used in my organization is email. Email enables everyone in the organization to communicate with each other as well as providing a communication channel with external clients and personnel. Email has enabled individuals to communicate globally and efficiently. Email messages can reach recipients within minutes and typically in seconds. This becomes a key advantage to using email. Also documents can be attached to messages that are sent and can reach the destination quickly and efficiently.

The email system my organization uses is Microsoft Outlook. Outlook communicates with the Microsoft Exchange server, which enables delivery to the correct address. Our global address...