Conflict management and resolution of a public school (Randwana High School)

Essay by nwosudicksonUniversity, Master'sD, April 2007

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1INTRODUCTION1.1The aims of the report•Identify the key problems or conflicts that Cheryl and Martin are having in Randwana High School•how RHS can solve the personal problems between Martin and Cheryl who are both overseeing two sensitive laboratories in the college.

•proffer solutions to these conflict between these two staff.

1.2The objective of the report•use decision making and leadership mechanisms to address the problems of Martin and Cheryl•apply job design and job analysis, conflict management and resolution in RHS in order to solve the conflict.

•Try to explore diversity management, advise against using performance appraisals as a judgement base for termination and or promotion in RHS vis-a-vis the conflicts between Cheryl and Martin.

2. Background of the SchoolThe name of the school is Randwana High School (RHS) It has about 2000 students and 63 teaching staff on part and full time basis. It also includes administrative personnel that performs full time and part time jobs.

The teachers are quite good in their areas of specialisations but the school has some problems anytime a staff member goes on leave or takes a vacation. This problem of shortage of teachers often results to too much load on teachers.

Problem ensued between Martin and Cheryl. Jess was the RHS’s principal. Martin was the supervisory boss of Cheryl. Cheryl was in-charge of Physics laboratory while Martin oversees Biology laboratory and the entire units including three other staff members reporting to him. Presently, Cheryl was doing very well until the number of students offering Physics reduced thus resulting to the College adding more responsibilities to her. If she refuses to work with Martin her new boss, her job might be on-the-line or she takes up a part time role. However, Cheryl reluctantly accepted to work with Martin as a result of the fact that she...