Consumer Advocate

Essay by Robert33High School, 11th gradeB, October 2014

download word file, 2 pages 0.0

General Motors co. Recall

In the last few years, there has been many recalls within the car industry. Each company has had defected products in their vehicles. They've been trying to warn the consumers. One specific company that had a huge defective product is the General Motors company.

The GM company has recalled more than 8.5 million car's from the US because of ignition switch defects. The ignition switch is the mechanism that ignites the fuel in an internal-combustion engine which means the car won't start up without it. But having the defects of it is very deadly to us all. These objects are causing deaths in accidents involving the affected cars.

There has been at least seven crashes reported. Eight crashes had injuries and three had fatalities involving the new ignition-switch problems. The models of the cars are as old as 1997. Some of the airbags failed to deploy as well.

GM is not sure what caused the crashes. GM said they will fix the problem.

They will convert the vehicles keyhead to smaller. The company had used the same method as it did before when they needed to fix compact cars. They think the 2.6 million vehicles could benefit the car better by replacing the ignition switches. Time will tell until the recall is performed. Customers are advised to use nothing but their 'one' key to start the car.

General Motors company is prepared for the cost. In their first quarter to cover the cost, they have spent 1.3 billion dollars. The second quarter will cost 700 million dollars. Recall repairs will cost GM 2.5 billion dollars by the end of the year. The company continues to conduct reviews. Their spokesman said, "they are working aggressively to identify the issue.

The company has had to make plans...