Critical Thinking Case Study: "Let it Pour My First Assignment as Executive Assistant"

Essay by maguirre2005College, UndergraduateA+, January 2006

download word file, 8 pages 3.0

This paper will discuss a case study "Let it Pour My First Assignment as Executive Assistant" (Let It Pour, 2004). Chris Smith is looking forward to a new challenge as the executive assistant to the chief professional officer at Faith Community Hospital. Chris is a recent graduate of the University of Phoenix. Chris's first assignment is to put together a report that will serve as the guide to her boss, Pat's, first employee meeting in ten years. This is a difficult task that Chris has been handed, but with the skills learned at the University of Phoenix, Chris should be able to achieve success.

Chris will use the three or nine step (University Of Phoenix, 2004) decision making model to accomplish the first assignment for Pat.

Framing the problem

I have organized and categorized all possible symptoms and in the end it seems to be that they fall into one of the following four categories.

Having said that I believe that there are four major problems that need to be dealt with in the staff meeting.

* Organizational processes

* Ethical issues

* Communication systems

* Biased or one sided information

* Define criteria, goals and objectives

This meeting needs to be kept upbeat since the media will be present. We need to focus on the changes that will be put in place as well as celebrate the employees and all the accomplishments of the hospital.

The goal of this staff meeting is to share with the employees where we are currently, where we plan on going and how we plan to get there.

The objectives are to give the employees a firm understanding of how the hospital is to be run and to give them the needed tools to perform their jobs.

Evaluate effect of the problem(s)...