Decision Making Model MGT 350 Critical Thinking: Strategies in Decision Making Professor Jacqueline Wicks March 28, 2005

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Decision Making Model

We constantly have to solve problems everyday of our life. We have to make decisions about a variety of things. For example, what are you going to wear to work today? How are you going to get to work? Should I cross the street? How do I close the deal with the client? Some of the decisions seem smaller than others. You go through a process for your decisions.

Since I started my educational career at the University of Phoenix, I have been using the seven steps to problem solving. I use this method as many times that I can remember to use it. The steps are as follows:

1. Identify the problem accurately. If you do not identify the problem, that there may lay the problem.

2. Analyze the problem. The problem may be comprised of a lot of smaller problems. Identify the problem or problems that need resolution.

Look into what causes the problem.

3. Brainstorm possible solutions. No matter how crazy an idea might seem, write the idea down. That idea just might be your best solution to the problem.

4. Explore each solution. Which decision do you think will work successfully and which do you not. Try to perform the pro's and con's test ahead of time.

5. Choose and execute the decision you feel is best.

6. Evaluate the solution you felt was best, looking at its effects. What are the good points of this decision, what are the negative points of this solution?

7. Continue to evaluate and refine the solution. By continuing to evaluate and refine the solution you will be better equipped to handle the problem next time it occurs. Management: The New Competitive Landscape (6th ed.) Thomas S. Bateman & Scott A. Snell McGraw-Hill, 2004 New York, NY...