Essay by na101 May 2007

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Delegation is assignment of part of manager's work and power to other workers. Not just the simple tasks of reading instructions and turning a lever, but also the decision making and changes which depend upon new information. With delegation, the staff has the authority to react to situations without referring back to you. Therefore, because no manager can do everything, delegation is vital to the completion of a manager's work. Delegation is also important in developing skills and abilities of subordinates. It allows those who are being groomed for the highest-level positions to play increasingly important roles in decision-making.

In the organization I work for, 7-Eleven Franchise retail store, I, being the manager of the store, have one of the most challenging, yet crucial, responsibilities of delegation. To fulfill the responsibility, I have been mainly following through the process of delegation, which were explained to all the managers of my organization during the one week training we had back in 2003 and also described in week one reading, "Management: The New Competitive Landscape."

This process includes: defining the goal, being able to find the right person/s for the task, and communication with your recruit, and following through the delegating process (Bateman, 2004). A manager must be clear about the goals and objectives and be specific about what work he/she wants done. When I delegate tasks to my employees, I plan carefully about exactly what work I want done; what the goals are; how much decision-making authority I am willing to delegate, and which decisions I want to reserve for myself. One way I decide what to delegate is simply to list the things that I do which could be more effectively done by someone who is more skilled in a particular area. Delegating involves knowing your staff's potential...