Describe a manager's morning using Fayol's and Mintzberg's theories.

Essay by black_8690University, Bachelor'sB-, May 2003

download word file, 6 pages 4.3

Management is a vital component to be recognized in every organization. It can be defined as the process of administering, and coordinating resources effectively and efficiently and in an effort to achieve the goals of the organization (Lewis, Goodman and Fandt, 1998: 5). Without an effective and an efficient management, an organization will not run successfully. The development of the management theories have been characterized by different beliefs from various people about what and how managers need to fulfil their specific tasks in their own dynamic business environment. These management theories have been applied on human's daily activities and decision making. In this case study, Sam plays the role as a manager who plans, organizes, leads and controls the food services department at a large hospital in an outer suburb in Melbourne. Her management style would mainly focus on two management theories, Fayol and Mintzberg. These two theories will be used in analyzing this case study to help us understand Sam's morning and her job of getting things done through people.

Other than that, the rational-functional perspective of management and the social-functional perspective will also be discussed in this essay.

Henri Fayol (1949) had developed a way in approaching the managerial functions: planning, organising, commanding, co-ordinating and controlling (Lammond, 1998: 4). Fayol also identified 14 principles of management which includes the division of work, authority, discipline, unity of command, unity of direction, subordination of individual interest to the general interest, remuneration, centralisation, scalar chain (line of authority), order, equity, stability and tenure personnel, initiative and esprit de corps (Robbins, Bergman, Stagg and Coulter, 2003: 42). According to this case, part of the hospital's service strategy is to provide good quality food for the patients and hospital staff. By having a strategy to follow, this shows that there is a unity...