EXECUTIVE SUMMARY
Electronic Commerce has had significant impact on all aspects of a business. This report looks at how these impacts have had an effect on B2B e-commerce. Furthermore it specifically looks at how supply chain management, supplier empowerment and relationships and communications with suppliers and other business partners have changed.
Developments to date
There have been a number of significant developments to date in e-commerce. The following have been identified as some of the most important:
1.Electronic Data Interchange (EDI)
2.Electronic Funds Transfer (EFT)
3.Internet
4.Intranets and Extranets
Evidence of success
A case study of a large manufacturing firm has been assessed and the following areas have been identified:
1.Productivity gains
2.Easier decision making
3.Shortening of order cycle
4.Eliminate stock control problems
5.More personalised support service
The full case study is outlined in the report.
Possible Future Developments
The following future developments have been identified as important to B2B e-commerce in the next few years.
1.Consolidation of e-marketplaces
2.Standards and interoperability
3.New technologies
4.Sharing of benefits in electronic transactions
5.New supply sources
6.Management of customer relationships
CONTENTS
Executive Summary1
The impact of electronic commerce on business3
E-Commerce Developments To Date4
Evidence of success7
Intranet7
Support function: Human Resource7
Support function: E-Learning7
Primary functions in Supply Chain7
Ordering Products7
Manufacturing improvements8
Links in supply chain8
Distribution8
Customer service and Support8
The main benefits of applying e-commerce concepts on the supply chain8
Drawbacks9
Possible future developments10
Consolidation of e-marketplaces10
Standards and interoperability10
New technologies10
Sharing of benefits in electronic transactions10
New supply sources10
Management of customer relationships10
Overall11
References and Bibliography12
Introduction
THE IMPACT OF ELECTRONIC COMMERCE ON BUSINESS
When we talk about the new economy, we're talking about a world in which people work with...