Evaluating Performance through Motivation, Ethics, and Conflict Management University of Phoenix MGT 344 Stewart Stanfield December 8, 2008

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Evaluating Performance through Motivation, Ethics, and Conflict ManagementEvery year Universal Technical Institute celebrates and rewards individuals who have made the choice to serve the company over an extended length of time. This year's celebration included some members who have been working for the organization over 30 years, since the doors first opened. Some might ask how Universal Technical Institute is able to retain employees for such a long period of time, while others gasp when they learn the president of the company started out as one of the secretaries. The answer behind these amazing facts lay within the company's core values. Continue reading, for more information on the motivational principles, ethics program, and conflict management approaches that make Universal Technical Institute an amazing company to work for.

Motivational PrincipalsUniversal Technical Institute is famous among its employees for inspiring members to go above and beyond in their duties to the company, themselves, and their communities.

The company supports and encourages employee participation in professional development activities by way of a program called Success Track. Success Track is a written document between a supervisor and employee which outlines where the employee would like to go with the company and the steps involved in getting to the end result. Employees may be sent to training and have the opportunity for company paid continued education in order to achieve their desired position. The "motivational factors of achievement, advancement and growth (Schermerhorn, Hunt and Osborn. 2008, p. 115)" as well as satisfaction in knowing one's ceiling is only as low as they make it to be, have proven to be successful motivational tools for Universal Technical Institute.

Ethics ProgramThe code of ethics that Universal Technical Institute adheres to is closely tied to the core values of trust, wisdom, fun, caring, innovation, and courage.