Contents
Topics | Page No. |
Acknowledgements | 2 |
Executive Summary | 3 |
Introduction Background Topic of study and Rationale Objectives | 4-5 |
Secondary Research About Tata Memorial Hospital About Organizational Behavior - II in context with Tata Memorial Hospital | 6-7 |
Methodology and Findings Steps followed in the study Primary data collected- what and how? Analysis of the Organization and Findings | 8-12 |
Outcome of the Study Linking Theory to Practice Conclusions Implications on Management Practice | 13-16 |
Appendix | 16-17 |
Acknowledgements
We students of Group 34 express our sincere gratitude towards SP Jain Institute of Management and Research and the People and Performance faculty, Prof. Lata Dhir, Prof. Keith D'Souza and Prof. Virendra Shukla to give us the opportunity to substantiate our theoretical learning of Organizational Behavior with in a practical scenario. A sincere thanks to the HRD and PR Department of Tata Memorial Hospital for cooperating with us, without which this project would not have been possible.
Special thanks to Mr. Jaisalwar for his invaluable inputs about Tata Memorial Hospital. We also express our gratitude towards the employees of Tata Memorial Hospital, who took out time out their busy schedules for our project. A special mention and thanks to Ms. Usha Chavali who has guided us in every step of this project.
Executive Summary
This report is to substantiate the theories of Organization Behavior through the study of the practical application of such theories at Tata Memorial Hospital. The scope of this report is restricted to the topics such as organization structure, organization culture, power and politics, leadership, organization change and incentive and motivation. The report talks about each of these topics with context to Tata Memorial Hospital. It first summarizes the actual observations made in the organization which include a rigid organization structure and communication channel, centralization of power, high authority, low participation from employees,