Functions of Management Paper

Functions of Management Paper

Neresa Clarke

University Of Phoenix

MGT 330

Sharon Donnelly MBA

September 11, 2008

Functions of Management Paper

Organizations need to continually grow and change in order to survive in today's complex business environment. Management's role is to continually build and maintain the organization they work for. Management is the process of working with people and resources to accomplish organizational Goals (Bateman & Snell, 2008).The management techniques vary significantly in different companies. The major functions of management that companies engage in are planning, organizing, leading, and controlling. In the Operational Support Unit (OSU) at the Hartford Insurance Company, these management functions are crucial practices for me.

I currently work for The Hartford Insurance Company as an OSU Claims Technician. There are number of task that I assist with in the OSU department. Some of the task that I am responsible for include, issuing manual checks, processing underwriting errors, and various financial reports.

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Hartford, New York

Hartford, Connecticut

In addition, I complete manual check request that are sent from the adjusters in the building.

PLANNING

Planning is the management function of systematically making decisions about the goals and activities that an individual, a group, a work unit, or the overall organization will pursue (Bateman & Snell, 2008). Planning activities that I am involved in OSU include analyzing recent situations, and determining the resources needed to achieve the company goals. For example, if there is a hurricane that is projected to make landfall in Florida, the field adjuster supervisors is contacted first. The supervisors get prepared to deploy hundreds of adjusters to various areas surrounding the potential hurricane areas to assist and support the insureds. In addition, conference calls were held at least once a day making critical decisions and discussing the possible impact of the storm. In...