Management can be defined as the process of working with resources and people in an organization to accomplish a goal. "The traditional functions of management-planning, organizing, leading, and controlling-continue to be the key activities used to enable the organization to accomplish its goals and objectives. Though significant changes have occurred in all organizational structures, processes, and managerial styles, these traditional functions remain a constant" (Anderson & Pulich, 2002). To be an effective manager an individual must understand the functions of management and posses the related skills.
Planning is the first function of management. The decisions made in this function determine the future of the company. "The management function of systematically making decisions about the goals and activities that in individual, a group a work unit or the overall organization will pursue" (Bateman & Snell, 2007). My agency, the South Carolina Education Lottery has been in existence for 5 years and it seems that we are constantly in planning mode.
The Human Resources Manager
Human Resources Management Association of Chicago
Фридрих Вильгельм Бессель,...The company must always be evolving if it wishes to stay on the cutting edge and on the forefront of the gaming industry. Planning is the way that the Lottery accomplishes that task. The agency must constantly come up with new ideas to increase sales and keep up with the customer demand for new products. Planning new games and marketing techniques is one of the keys to success.
The second function of management is organizing. "The management functions of assembling and coordinating human, financial, physical, informational, and other resources needed to achieve goals" (Bateman & Snell, 2007). The organizing function includes creating job duties and grouping teams up in workgroups, defining employee roles and allocating resources. This function may seem to be a job for human resources but it is also necessary for direct supervisors to utilize this function. It can...