Increasing job satisfaction is important for its humanitarian value and for its financial benefit (due to its effect on employee behavior.)

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Job Satisfaction

Increasing job satisfaction is important for its humanitarian value and for its financial benefit (due to its effect on employee behavior.)

Employees with higher job satisfaction:

Believe that the organization will be satisfying in the long rub

Care about the quality of their work

Are more committed to the organization

Have higher retention rates, and more productive

For the purpose of our work, we follow Porter and Lawler and define job satisfaction as people's affective (emotional) response to their current job conditions. We also carefully distinguish job satisfaction from its consequents. Desire to stay with an organization is not a symptom of job satisfaction; it is a consequence of job satisfaction. As an independent factor, desire to stay is also affected by other factors such as employees' job security, expectation about their future success in the organization.

Sources of Confusion

Negative is stronger than positive. Dissatisfaction seems to be more motivating than satisfaction.

In a similar way, people often react more immediately and visibly to pain than to a pleasant stimulus.

Diminishing returns. Frequently, there is not a simple relationship between satisfaction and its consequences. For example: the greater the dissatisfaction, the greater the motivation to quit. Once people are basically satisfied, they are no longer motivated to quit. How will their behavior be different if they are wildly satisfied with their jobs? They will still not be motivated to quit. Thus, one employee are satisfied with their jobs, being wildly satisfied may not produce significantly different behavior. This effect can cause managers to underestimate just how motivating job satisfaction is.

According to research, when the following six factors were high, job satisfaction was high. When the following six factors were low, job satisfaction was low. These factors were most commonly found in organizations.

Job satisfaction...