Introduction to Production and Operational Management.. the reaserch was required to be done thru internet without using books.

Essay by pretty_oneUniversity, Bachelor's March 2005

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Table Of Content

Introduction to Production And

Operations Management (POM)

- What is Production/Operation Management

- Evolution of POM

. The Industrial Revolution

. Post-Civil War period

. Scientific Management

. Human Relations & Behavioralism

. Operation Research

. The Service Revolution

- POM Today Decisions Making In POM

. What is managerial decision making

. types of management decisions

. types of mngt decisions

. types of strategic decisions

. types of administrative dececisions

. types of operational decisions

. What are the steps in decision making




Production and operations management (POM) is a vital management activity in both manufacturing and service organizations. It is primarily concerned with the process of transforming organizational resource inputs into final organizational outputs. It is a comprehensive process that treats the organization as a system of interconnected functions. The major functions of P/OM incorporate design, planning, decision making, operations, and system controles.


The process in the above diagram is often referred to as the "Conversion Process". There are several different methods of handling the conversion or production process - Job, Batch, Flow and Group

In order to benefit society, all organizations (public or private, profit or non-profit) must effectively produce and distribute outputs needed by society. These outputs can be tangible (e.g, manufactured goods, utilities, retail and wholesale transactions) or intangibles (e.g., transportation services, entertainment and recreational services, educational and counseling services)

To perform successfully, these productive pipelines must be carefully designed, staffed , and operated to convert the appropriate inputs of materials, components, customers, energy, and information into the desired outputs.

Operations managers have the challenging and rewarding role of designing, scheduling, staffing, controlling, and improving these complex, yet important, productive pipelines profiting the goods and services we all use to...