Investigating the Career of a Flight Attendant

SOWK3060 Project Report Group 14 2013-2014 Semester 2

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THE UNIVERSITY OF HONG KONG

Department of Social Work and Social Administration

SOWK3060 Project Report

Investigating the Career of a Flight Attendant from

Cathay Pacific

Group 14:

Chan Ka Hang

Chan Tsz Lok

Cheung Chun Man

Tang Oi Ching

Yu Chi Kin

SOWK3060 Project Report Group 14 2013-2014 Semester 2

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Content

Objective p.2-4

Rationale p.5 -6

Background Information p.7 -8

Common reasons for being a flight attendant p.9 -10

Entry Requirements p.11 -12

Interview p.13 -16

Training p.17 -20

Working Schedule/ Arrangement p.21 -22

Salary p.23 -24

In-flight Work Duty p.25 -27

Career Path p.28 -30

Work-life balance p.31

Special Experience p.32 -33

Rewards of being a flight attendant p.34 -35

Downsides of being a flight attendant p.36 -38

Leaving the career p.39 -41

Advice to fresh graduate p.42

Reflection p.43 -49

SOWK3060 Project Report Group 14 2013-2014 Semester 2

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Objective

The job of a cabin crew, or flight attendant, is quite fascinating to many young people

nowadays. From time to time, we hear from some classmates and friends that they are interested in

being a flight attendant, reasons being "it is a cool job" and having the chance to fly to various

countries and travel there. Besides, some of us do know some seniors who are working as a flight

attendant and we know a bit of their work and life from social platforms and from their sharing. For

outsiders like most of us who have not yet graduated from university, the career of flight attendant is

both appealing and mysterious. In light of this, we decided to choose this topic - Investigating the

Career of a Flight Attendant in Cathay Pacific.

The aims of this project were:

1) to investigate the common reasons for joining this career;...