KNOWLEDGE MANAGEMENT AN ORGANIZATION BEHAVIORAL APPROACH

Essay by rapist815University, Bachelor's January 2005

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KNOWLEDGE MANAGEMENT AN ORGANIZATION BEHAVIORAL APPROACH

1. ABSTRACT

2. INTRODUCTION

3. ECONOMIC EVOLUTION

4. WHAT IS KNOWLEDGE MANAGEMENT

5. OVERVIEW OF THE PRACTICE OF KNOWLEDGE MANAGEMENT

Knowledge Identification

Knowledge Acquisition

Knowledge sharing

Knowledge development

Knowledge application

Knowledge Creation

Knowledge preservation

Knowledge measurement

6. ULTIMATE IMPACT OF KNOWLEDGE MANAGEMENT

Sharing best practices

Unifying specialized knowledge

Preserving valuable knowledge assets

Nurturing the culture of innovation and creativity

Anticipate changes in the marketplace

7. CONCLUSION

Innovation and creativity will be the essence for k-economy to be realized in order for organization to stay competitive. The mind-set of workers in an organization as well as the nation as a whole must be changed. This will be the biggest challenge for organizations to manage since innovation and creativity will demand for knowledge-driven employees or knowledge-workers.

Organization knowledge capital (tacit and explicit) must be managed. Knowledge management is not about building a computerized systems of human capital but it is about the planning and implementation of activities designed to continuously identify, acquire, apply, share, develop, create, preserve and audit(measure) organization knowledge assets.

Knowledge management is about sharing best practices, upgrading employees competencies and organization productivity.

The information age, facilitated by the development of information communication technology, leads to an emergence of a new type of economy called knowledge economy. As the world becomes borderless, Malaysia will have to face an insurmountable global competitiveness. The challenge of competitiveness and productivity that Malaysia has to face is substantially higher. Therefore a quantum leap in total factor productivity is needed and every factor of production must be made to work smarter. Thus, to be able to work smarter for sustainability, Malaysia has to move to knowledge economy as soon as possible.

Prime Minister , Dr. Mahathir Mohamed, in Vision 2020 states:

By the year 2020, Malaysia can be a...