Learning Curve Theory: Pizza Store Layout Simulation

Essay by janemarie365University, Master'sA+, August 2010

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Learning Curve Theory: Pizza Store Layout Simulation

Operations Management

OPS/571

August 16, 2010

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Learning Curve Theory: Pizza Store Layout Simulation

This paper is about the learning curve theory of a pizza store layout simulation. A discussion will be on how the learning curve concepts can be used to test the alternative process against the already existing process. An alternative to the process will be discussed. Finally a discussion will be on how good the initial process data is.

Learning Curve Concepts and Alternative to the Process

Week 3-4

Service Facility Utilization (%) Mean (Min) St. Dev. (Min) Cost/Day ($) Quantity

Table for 4 96.32 20 10

Table for 2 87.05 16 8

Wait Staff 87.50 8.00 2.12 200 4

Kitchen Staff 65.56 3.00 1.00 160 2

Manual Ovens 87.50 8.00 0.90 80 4

Customers Total Balked Lost Sales ($) Misc/day ($) 630

Group 2 73 7 105 Total Cost/Day ($) 2,231

Group 4 103 11 330 Sales ($) 3,750

Profits ($) 1,519

Average wait (Min) 5.69

Average Queue Length 2.51

Week 5-6

Service Facility Utilization (%) Mean (Min) St. Dev. (Min) Cost/Day ($) Quantity

Table for 4 87.31 20 10

Table for 2 82.97 16 8

Wait Staff 90.83 8.00 1.75 200 4

Kitchen Staff 68.06 3.00 1.00 160 2

Manual Ovens 0.00 15.00 0.90 0 0

Plax Ovens 90.83 4.00 0.05 30 1

Customers Total Balked Lost Sales ($) Misc/day ($) 630

Group 2 72 2 30 Total Cost/Day ($) 2,217

Group 4 104 10 300 Sales ($) 3,870

Profits ($) 1,653

Bought MenuPoint Yes

Average wait (Min) 4.14

Average Queue Length 2.26

Week 7-8

Service Facility Utilization (%) Mean (Min) St. Dev. (Min) Cost/Day...