Running head: LEARNING CURVE THEORY: PIZZA STORE LAYOUT � PAGE \* MERGEFORMAT �1� LEARNING CURVE THEORY: PIZZA STORE LAYOUT � PAGE \* MERGEFORMAT �7�
Learning Curve Theory: Pizza Store Layout Simulation
Operations Management
OPS/571
August 16, 2010
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Learning Curve Theory: Pizza Store Layout Simulation
This paper is about the learning curve theory of a pizza store layout simulation. A discussion will be on how the learning curve concepts can be used to test the alternative process against the already existing process. An alternative to the process will be discussed. Finally a discussion will be on how good the initial process data is.
Learning Curve Concepts and Alternative to the Process
Week 3-4
Service Facility Utilization (%) Mean (Min) St. Dev. (Min) Cost/Day ($) Quantity |
Table for 4 96.32 20 10 |
Table for 2 87.05 16 8 |
Wait Staff 87.50 8.00 2.12 200 4 |
Kitchen Staff 65.56 3.00 1.00 160 2 |
Manual Ovens 87.50 8.00 0.90 80 4 |
Customers Total Balked Lost Sales ($) Misc/day ($) 630 |
Group 2 73 7 105 Total Cost/Day ($) 2,231 |
Group 4 103 11 330 Sales ($) 3,750 |
Profits ($) 1,519 |
Average wait (Min) 5.69 |
Average Queue Length 2.51 |
Week 5-6
Service Facility Utilization (%) Mean (Min) St. Dev. (Min) Cost/Day ($) Quantity |
Table for 4 87.31 20 10 |
Table for 2 82.97 16 8 |
Wait Staff 90.83 8.00 1.75 200 4 |
Kitchen Staff 68.06 3.00 1.00 160 2 |
Manual Ovens 0.00 15.00 0.90 0 0 |
Plax Ovens 90.83 4.00 0.05 30 1 |
Customers Total Balked Lost Sales ($) Misc/day ($) 630 |
Group 2 72 2 30 Total Cost/Day ($) 2,217 |
Group 4 104 10 300 Sales ($) 3,870 |
Profits ($) 1,653 |
Bought MenuPoint Yes |
Average wait (Min) 4.14 |
Average Queue Length 2.26 |
Week 7-8
Service Facility Utilization (%) Mean (Min) St. Dev. (Min) Cost/Day... |