The Managers Job

Essay by csreddy January 2009

download word file, 3 pages 5.0

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The Manager's Job
Author: Henry Mintzberg Publication Date: July, 1975
Presented to:
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Henry Mintzberg
Dr. Henry Mintzberg has done PhD from MIT, joined McGill's Faculty of Management in 1968 and written many well known books in management ('Managers not MBAs', 'The Rise and Fall of Strategic Planning' etc) Selection as Distinguished Scholar for the year 2000 by the Academy of Management and received many more honors and awards for his work in Canada and abroad Develop new approaches to management education and started 'The International Masters in Practicing Management' Harvard Business Review McKinsey prize winners, "The Manager's Job: Folklore and Fact" and "Crafting Strategy."
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What do managers do?
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Understanding the Managers
Definition of Manager? Who are the Managers? What really Managers do?
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Hypotheses

French Industrialist Henry Fayol Introduced four managers Roles
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Folklore and Facts-Managerial Work
Folklore1: The manager is a reflective, systematic planner Fact: Managers work at an unrelenting pace. They are strongly oriented to action and dislike reflective activities Example: Studies on five chief executives Half of the activities done less than 9 min 10% activities exceeded one hour
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Folklore and Facts-Managerial Work
Folklore2:The effective manager has no regular duties to perform Fact: Managerial work involves performing a number of regular duties including ritual and ceremony and negotiations Example: Presidents of small companies found that they engaged routine activities because their companies could not afford staff specialist
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Folklore and Facts-Managerial Work
Folklore3:The Senior manager needs aggregated information, which a formal management information system best provides Fact: Managers strongly favor verbal media, telephone calls and meetings over documents Example: Spent an average of 66% and 80% time in verbal communication Cherish "soft" information gossip, hearsay and speculation
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Folklore and Facts-Managerial Work...