Operations management.

Essay by lammyUniversity, Bachelor'sB, October 2005

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The organization we will be studying is the BUCKINGHAM LIBRARY.

It is somewhat a daunting task to classify what type of industry a library belongs to. So after a brainstorming session with fellow students and lecturers, we have decided to classify it under the LIBRARY INDUSTRY.

The library is a part of the library county service provided by the Buckinghamshire county council. Buckinghamshire is a County Council is located in south central England. The population is 482,577 of which 5.2 per cent are from ethnic minority communities. This population is comparatively affluent with average household income 6.7 per cent higher than the UK average.

The library is located at

Verney Close



MK18 1JP


The opening hours for the library are

Monday Closed

Tuesday 9.30am - 7.30pm

Wednesday 9.30am - 5.00pm

Thursday 9.30am - 5.00pm

Friday 9.30am - 7.30pm

Saturday 9.30am - 1.00pm

Sunday Closed

The Buckingham library is a service provider. Its main service is to offer lending services for the members of the Buckingham community. The library offers a wider array of services. Among the services are

· Lending services

The library gives members of the community access to numerous categories of books, which include

· Internet and Word processing access

· Photocopier and Fax use

· Online community information

The library also provides other special services that are available for the members of community. These services are provided to attend to specific needs that have risen over the past years. Some of the services include:

Visually Impaired Persons Suite (VIP Suite)

This service is dedicated to aid visually impaired people when using the library services. They are special rooms set apart from the main access points in the library.

Mobile Library Service

The Buckingham Library carries books with a...