Process Identification for Riordan

Essay by eshlaA, April 2007

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Process Identification and AnalysisRiordan Manufacturing is an industry leader in plastics. One of the most important fundamentals in creating a successful business is having happy, satisfied customers that keep coming back. Improvement and learning can be directed toward better products and services. Team B will identify a process selected for targeted improvement, an As-Is flowchart of the current process, and quality tools that can be used to collect and present data to help Riordan better themselves in the plastic manufacturing business.

Process Identification Targeted for ImprovementRiordan has a common set of procedures for inventory control in all of its plants. Riordan has three manufacturing plants: Hangzhou, China, Albany, Georgia, and Pontiac, Michigan that develop various plastic products; all of which have inventory control problems. The organization maintains inventory such as raw materials and warranty items based on the previous year's sales. However, each new year Riordan's customers negotiate new contracts for products.

During the year, there may be new custom products that are not mass produced because they are unique to that customer. Review of the current inventory process show minimal computer system usage. Improvement by streamlining the inventory systems or reinventing Riordan's inventory process would increase productivity.

Why Analyzing a Process Can be Useful in Improving QualityDeveloping a process requires constant analysis and adjustment. The process must be continually challenged by the standards that are held. Things like changes to the specifications to the product and customer demands must be able to adapt to adjustments and changes as needed. A strong and thorough process can be conceived but must be adapted to allow for custom applications and specifications. This accuracy allows for rate of the process to be increased resulting in substantially higher production. Increased production results in lower manufacturing costs and higher revenue. In addition, analyzing...