Project Overview Phase I - FedEx

Essay by babydoll77stlCollege, UndergraduateA-, March 2010

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Project Overview Phase I - FedEx

February 23, 2010

University of Phoenix



Project Overview - Phase I - FedEx


The purpose of this paper is to provide information about the company Team A chose, FedEx. FedEx Corporation is made up of seven different operating companies in more than 200 different countries. These companies collectively compete to provide customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services (FedEx, 2010). FedEx is also ranked one of the world's most trusted and admired employers to work for. Part of FedEx's mission is to strive to develop mutually rewarding relationships with its employees, partners, and suppliers.

History of FedEx

FedEx is led by the FedEx Corporation who is responsible for the direction of FedEx which is comprised of FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, FedEx Custom Critical, FedEx Trade Networks, and FedEx Services.

FedEx started in 1998 and wanted to expand their express delivery service so that they could diversify their portfolio ultimately to compete in the market on a global scale. In 2000, Fedex acquired a new subsidiary called Tower Group International who is a leader in the business of international logistics and trade information technology. Through this acquisition FedEx has become the largest-volume customs entry filer in North America and a leader in global ocean and air cargo distribution and trade facilitation.

In January 2001, FedEx Global Logistics realigned to streamline the organization to further improve their customer service across the board. They bought out American Freightways and Viking Freight changing them to FedEx Freight encompassing the Eastern two thirds of the United States. In 2004 FedEx acquired Parcel Direct who is a leading parcel consolidator, which became SmartPost. This helped FedEx in its...