Risk Management at RIM

Essay by aligunsUniversity, Master's February 2012

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FNSV 6990 Assignment

Ali Arasteh

Email: aliarasteh@gmail.com

Winter 2012�

Executive Summary

This report presents an analysis of the risk facing Research In Motion (RIM) business and operation. An introduction to RIM is provided which also identifies the ways that RIM creates value for its customers. Multiple strategic, operational, financial, and intangible risks facing RIM business were identified. A holistic approach for risk management was identified as the only sustainable way of managing risk in the enterprise with the focus on the impact of realization of the identified risks on RIM's reputation. Among the risks identified, three critical risks with recent incidents were discussed in details and relevant risk/return tradeoffs as well as potential risk responses to reduce the risk to an acceptable level were identified:

Risk of internal financial fraud and Employee misconduct (Risk Rating: Very High)

Interrupted operation of RIM's network operations center (Risk Rating: High)

Restrictions on import and use of RIM's products (Risk Rating: Medium)�


RIM is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market.

Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information, including email, phone, short messaging service, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM's portfolio of products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry wireless solution, and other software and hardware. The Company's sales and marketing efforts include collaboration with strategic partners and distribution channels to promote the sale of its products and services as well as...