Self Directed Work Teams at Texas Instruments.

Essay by irish_hoosierUniversity, Bachelor'sA+, November 2005

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Company Profile.

Texas Instruments (TI) with more than 35,000 employees worldwide and annual sales around $3 billion, makes, markets and sells high-technology components; more than 30,000 customers all over the world buy TI products. TI has three separate business segments: 1) Semiconductor; 2) Sensors & Controls; and 3) Educational & Productivity Solutions. Semiconductor is by far the largest of these business segments. It accounted for over 85 percent of revenue in 2004, and over time it averages a higher growth rate than the other two business segments, although the semiconductor market is characterized by wide swings in growth rates from year to year. TI was the world's third-largest semiconductor company in 2004 in terms of revenue, according to Gartner, Inc., an industry analyst.

About TI.

* Texas Instruments Incorporated provides innovative DSP and analog technologies to meet customers' real world signal processing requirements.

* The company's three business segments are Semiconductor, Sensors & Controls, and Educational & Productivity Solutions.

* TI is headquartered in Dallas, Texas, and has manufacturing, design or sales operations in more than 25 countries.

Teams of between five and fifteen workers take responsibility for an integrated, customer-driven production process. Team member's cross-train in many of the tasks within the defined process, and gradually expand their capabilities to include administrative and support roles. As the team matures, it slowly becomes increasingly autonomous, until it functions with minimal supervision. Texas Instruments has pioneered the concept of self-directed work teams.

Each team encompasses anywhere from five to fifteen members or so, and sometimes a team leader, a team facilitator, or rotating leadership. Leaders come from the ranks of the shop floor workers, not plant management. Each member of a particular team learns all of the jobs within that team's responsibility, and team members rotate jobs periodically among themselves. Team...