EXPORT
MANAGEMENT
Barbara Blokker
Wal-mart
Wal-mart Stores is an irresistible retail force that has yet to meet any immovable objects. Bigger than Carrefour, Royal Ahold and Kroger combined, it is world's # 1 retailer, with more than 4800 stores. Nearly 75% of its stores are in the US, but Wal-mart is expanding internationally; it is # 1 retailer in Canada and Mexico. It owns nearly 38% of Japanese supermarket chain SEIYU. Wal-mart also has operations in Asia, Europe and South America.
Wal-mart values The Three Basic Beliefs Mr. Sam established in 1962:
1) Respect for the Individual
2) Service to Our Customers
3) Strive for Excellence
Wal-mart Mission There is no better way to predict the future than to create it yourself. Wal-mart future is expanding rapidly and overflowing with possibilities! Wal-mart will provide Guaranteed Customer Satisfaction and help patients find solutions to their vision and fashion needs at a superior value.
Key figures of Wal-mart
2004 2003 2002
Annual sales ( $ mil.) 256,329.0 229,616 204,011
Annual Net Income ( $ mil.) 9,054.0 8,039.0 6,671.0
Total Annual Net Income increase from prior fiscal year 13% 17% 6%
Key figures Carrefour
2003 2002 2001
Annual sales ( $ mil.) 88,474.3 72,034.7 61,550.8
Annual Net Income ( $ mil.) 2,044.8 1,440.2 1,121.2
Total Annual Net Income increase from prior fiscal year 42% 28% 18%
Key figures Kroger
2004 2003 2002
Annual sales ( $ mil.) 53,791.0 51,760.0 50,098.0
Annual Net Income ( $ mil.) 315.0 1,205.0 1,043.0
Total Annual Net Income increase from prior fiscal year - 74% 16% 19%
The key figures show that Carrefour has made the biggest percentage of increase of the annual net income compared to Kroger and Wal-mart.
Wal-Mart became an international company in 1991 when a SAM'S Club opened near Mexico City. Just two...