Web/Video Conferencing The what, when, where & why's of its use

Essay by msbonnielaneUniversity, Bachelor'sA+, August 2004

download word file, 2 pages 3.0

In the wake of the events on September 11, 2001, meeting-goers have turned to the use of audio, video or web conferencing to conduct business as opposed to flying the not-so-friendly-skies. Safety has become America's primary concern. The expenses for travel have gone down while the budgets for up-to-date technology for business communication, such as web conferencing and video conferencing, has gone up. (Fritz)

Web conferencing has allowed companies to continue with their business as usual. Employees are being encouraged to be more efficient by accomplishing meetings by phone or via internet instead of traveling to conduct business. Web based conferencing uses a combination of voice communication and a network of computers to interact with different, multiple users at a fraction of the cost it would take to see ten clients in ten different places. (Azuma) Web conferencing can be as small as emailing your teacher to get an extension on a paper you are writing, to having a mass presentation to an audience such as a company training session or conducting a sales pitch.

Video conferencing accommodates those who feel as if "face-to-face" meetings are a necessity. This media has the capacity to communicate in ways that text can never match. While you can't be there to shake their hand at the end, much can be read into the facial expressions, body language and mood of the conference to say whether it was successful or not. This is another option in our technological world to replace the usual, standard business trip.

Advantages of web and video conferencing is you can present documents, applications or presentations to your clients in real-time. You can hear and see your client and if any issues arise, you can take care of them instantly. The increased push for greater homeland security puts much pressure...