How would an ODP attempt to change an organization's culture?

Essay by cmskingUniversity, Master'sA, March 2009

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�PAGE � �PAGE �1� How would an ODP attempt to change an organization's culture?

How would an ODP attempt to change an organization's culture?

LaVerna N. King

Spring Arbor University

for

Prof. Tina Koon

ORM 604

MAOM 07

January 7, 2009

How would an ODP attempt to change an organization's culture?

All organizations have a method in which they function. They have a sense of customs and beliefs that are apart of the inner workings of the entire system. At times this system can function like a "well oiled machine", yet at other times, the internal environment becomes out of alignment with the external demands. "An organization's culture is the pattern of assumptions, values, and norms that are more or less shared by organization members" p.505). The culture of an organization can be seen in the way in which co-workers, middle and upper management, even in external customers interact within the system.

The manner in which employees dress, the way they communicate, and the level of contribution to decision making can all be dictated by the organization's underlying culture. Organizations in which innovation and leadership skills are praised and welcomed will foster more active participation among employees due to the expectations set by the environment. The goal of an ODP is to understand the organization's true culture and the method in which they accomplish their goals. Once the organizations culture is diagnosed, the ODP can assist in creating a vision for the new culture; including getting key organizational leaders on board with the change program, and outlining supporting guidelines to integrate the new change program by developing new norms, training new staff, and keeping the ethical and legal issues in the forefront of the change program.

One concept that ODP's have to recognize is the current culture of the organization...