Essays Tagged: "Emotional labor"

Emotional Labor and Intelligence

nt for this when hiring and training workers to take on this critical role in customer contact. The emotional labor of dealing with customers can lead to costly employee burnout and high turnover rate ... =997&CFID=2051003&CFTOKEN=68173421).ClientLogic, overall, I believe is a little weak in the Emotional Intelligence category. The constant pressure to do more with less, to answer more calls wi ...

(3 pages) 59 0 5.0 Nov/2006

Subjects: Businesss Research Papers > Management

Emotions at Workplace

esent, an inventive knowledge of emotion is formative trails in our brains that produce influential emotional memories. Usually these remain us next to replicates destructive come across and express u ... ss and express us to what's fine. Though science is only at present commencement to distinguish how emotional memoirs can also revolve to be prisons when commandeer by concern or trauma (Boone, 2000, ...

(8 pages) 14 0 0.0 Oct/2010

Subjects: Businesss Research Papers