Essays Tagged: "performance appraisals"

Performance Appraisals at Hitachi - MGT 431: Human Resources Management

Performance Appraisals at HitachiPerformance appraisals are a common method used in today's workforc ... in today's workforce to assist in the determination of compensation increases. Additionally, these performance appraisals are used to establish training and development needs and input for transfer a ... AP-LA), a large re-manufacturing plant for alternators, starters and other automotive products, the performance appraisal is utilized as a tool in all three of the mentioned aspects. These performance ...

(4 pages) 747 3 4.0 Feb/2003

Subjects: Businesss Research Papers > Case Studies > Automotive Companies

Managing Customer Service

ishmentWhy customers complain? 5Turning Customer Complaints into Opportunities 5Reward/Recognition 6Performance Appraisals 7Formal Appraisal Interview 8Informal Appraisals 9Telephone Customer Service ... and Adjust the Customer Service PlanChecking progress against the Customer Service Plan (CSP) 11Key performance indicator- Benchmarking 12Case Study: Managing Customer ServiceDevelop a Customer Servic ...

(8 pages) 478 2 4.3 May/2004

Subjects: Businesss Research Papers

Managing Customer Service

ishmentWhy customers complain? 5Turning Customer Complaints into Opportunities 5Reward/Recognition 6Performance Appraisals 7Formal Appraisal Interview 8Informal Appraisals 9Telephone Customer Service ... and Adjust the Customer Service PlanChecking progress against the Customer Service Plan (CSP) 11Key performance indicator- Benchmarking 12Case Study: Managing Customer ServiceDevelop a Customer Servic ...

(9 pages) 266 1 3.6 May/2004

Subjects: Businesss Research Papers

"Accurate and fair performance appraisal is impossible within a working environment based on teamwork".

I think that accurate and fair performance appraisal is not impossible within a working environment based on teamwork. However, it ... ever, it is not easy to do it exactly accurate and fair. It will be more accurate and fair if we do performance appraisal for both individuals and teams within a teamwork working environment. It will ... viduals and teams within a teamwork working environment. It will definitely not fair if we evaluate performance appraisal based on teamwork only. One individual can be not so productive but their team ...

(10 pages) 467 2 2.3 May/2004

Subjects: Businesss Research Papers > Management

MONITORING AND REWARDING EMPLOYEES

Purpose of Performance AppraisalsA performance appraisal can be defined as "a structured formal interaction bet ... sor, that usually takes the form of a periodic interview [annual or semi-annual], in which the work performance of the subordinate is examined and discussed, with a view to identifying weaknesses and ... strengths as well as opportunities for improvement and skills development." As methods of measuring performance are imperative in assessing a company's success or failure, performance appraisals are n ...

(17 pages) 684 2 4.7 May/2004

Subjects: Businesss Research Papers

The Performance Appraisal Survey

Performance Appraisals at SearsPerformance appraisals are one of the most common methods used in tod ... ethods used in today's workforce that assists in the determination of compensation increases. These performance appraisals are used to establish training and development needs, as well as transfer and ... ng and development needs, as well as transfer and promotion opportunities. At Sears Roebuck and Co. performance appraisal are conducted on an annual basis, and are also conducted after an employee has ...

(2 pages) 142 0 4.0 Oct/2004

Subjects: Businesss Research Papers

Impession Management. It's negative impact and why awareness is important?

irably way. Thus, impression management has considerable implications for areas such as validity of performance appraisals and it is a pragmatic, political tool for one to build image and be successfu ...

(2 pages) 57 0 5.0 Nov/2004

Subjects: Businesss Research Papers > Marketing

Performance Appraisal. "Most Performance Appraisals are subjective"

The basis of the majority of performance appraisals within the modern workplace is one person (a supervisor or manager) rating an ... ve in nature and the root cause of many of the problems encountered in the research associated with performance appraisals.Performance appraisals are of importance to the organisation, as they often p ... g and development and helps employers implement appropriate reward policies designed to improve the performance of the employees and (as a consequence) the employer (Burns 1996, p.166). They are often ...

(8 pages) 408 0 4.7 May/2005

Subjects: Businesss Research Papers > Management

All performance management systems have inherent biases contained within them due to the relative weightings as influenced by the perceptions of the performance-rating manager.

IntroductionAccording to Williams (Fletcher 2001) performance management systems exist to manage and integrate organizational performance and employee ... nd integrate organizational performance and employee performance. On the basis of an organisation's performance management system employee's individual performance is measured to provide information f ... garding rewards, training and development requirements (Anon. 2004a). Closely linked with the term 'performance management system' is the term 'performance appraisal' (Furnham 2004).The term 'performa ...

(11 pages) 191 0 3.7 Dec/2005

Subjects: Businesss Research Papers

Overview of Performance Management

Performance Management: An ongoing communication process that involves both the performance manager ... nd relating them to the mission and goals of the organization* developing realistic and appropriate performance standards* giving and receiving feedback about performance* writing and communicating co ... als* planning education and development opportunities to sustain, improve or build on employee work performance.SummaryAs a Human Resource Manager I will be responsible for:* establishing specific job ...

(10 pages) 407 0 4.5 Feb/2006

Subjects: Businesss Research Papers > Management

Proper Employee Management

wful, and accurate.There are very few issues within the workplace that cause as many problems as performance appraisals. Researchers, and management commentators have expressed their doubts about t ... flawed it will never be perfect no matter how had people try. But, there are those who believe that performance reviews have many important uses for the development of the employee; such as promotions ...

(3 pages) 66 0 0.0 May/2006

Subjects: Businesss Research Papers > Management

Critically evaluate the links between employees training and development and company's performance

s paper is to critically analyse the links between employees training and development and companies performance. It will examine critically needs analysis, organisational analysis, person analysis and ... including Strategic Human Resource Development (SHRD). It will also touch diversity in workplaces, performance appraisals in organisations. The paper would discuss learning organisation, cost and ben ...

(15 pages) 429 1 3.7 Apr/2007

Subjects: Businesss Research Papers > Management > Human Resource Management

Conflict management and resolution of a public school (Randwana High School)

RHS in order to solve the conflict.•Try to explore diversity management, advise against using performance appraisals as a judgement base for termination and or promotion in RHS vis-a-vis the con ... nsued following inadequate teaching personnel, decision making issues, job design and job analysis, performance appraisal, work teams and conflict management, motivation and negotiation which seems to ...

(12 pages) 72 0 4.5 Apr/2007

Subjects: Businesss Research Papers > Management

Trends and Challenges

ss the existing trends and challenges in human resource management. The topics covered will include performance management systems versus annual performance appraisals, advantages of managing turnover ... contemporary safety and health management issues in the workplace and future trends and challenges.Performance Management"Performance management is the process of creating a work environment or setti ...

(11 pages) 624 0 4.6 Jun/2007

Subjects: Businesss Research Papers > Management > Human Resource Management

Performance Appraisals

After doing some research I have come to the conclusion that experts are torn between abolishing performance appraisals and using them to enhance the company.Studies conducted by the Boston Consult ... nducted by the Boston Consulting Group and Hewitt Associates showed that "companies with year-round performance appraisal systems significantly outperformed competitors lacking such systems in financi ...

(1 pages) 48 0 0.0 Dec/2001

Subjects: Businesss Research Papers

Management best practices manual

p;………………………….Page 6Conducting Performance Appraisals………………..………&hel ... ermining Effective Orientation and Training Methods3. Improving Productivity for Teams4. Conducting Performance Appraisals5. Resolving Conflict6. Improving Employee RelationsBest Practices 4Demonstrat ...

(9 pages) 214 0 4.3 Jul/2007

Subjects: Businesss Research Papers > Management > Management Planning & Decision Making

Developing a Performance Appraisal System

tive and development of a human service organization. From the administrative view the purpose of a performance appraisal system may include decisions about a change in job duties, promotions, or rewa ... ties, promotions, or reward decisions. Developmental purposes include helping staff achieve optimum performance, evaluating staff's strengths or weaknesses and establishing whether or not more trainin ...

(3 pages) 304 0 4.8 Sep/2007

Subjects: Businesss Research Papers > Management > Human Resource Management

US Airways Strategic Plan

rking for US Airways, including quality programs, managerial roles, goals and objectives, how their performance appraisals work, what kind of alternative work schedules as well as what kind of stress ... will result in improved customer service, satisfied customers and increased profits for the company.Performance AppraisalsThe management at U.S. Airways needs to have performance management meeting ev ...

(11 pages) 123 1 5.0 Oct/2007

Subjects: Businesss Research Papers > Case Studies

Performance appraisal

Performance appraisals are tools that measure and evaluate a person's performance on the-job for a c ... o companies use appraisal systems? This paper will discuss the systems and answer this question.The performance appraisal assists in the monitoring and evaluating of high-quality and low-quality work ... d evaluating of high-quality and low-quality work performance inside the service organization. "The performance appraisal system, when conscientiously integrated with the organization's mission, strat ...

(4 pages) 125 0 2.0 Nov/2007

Subjects: Businesss Research Papers > Management

Untitled

I. Background Information.....................2 IV. Role of Human Resources....................3 V. Performance Appraisals.....................5 VI. Closing....................................6 VII. W ... s. It took the human resource department a while to transfer to all the new policies and procedures.Performance Appraisals At Gordon Biersch, annual performance appraisals are given by the managers. M ...

(4 pages) 56 0 0.0 Feb/2008

Subjects: Businesss Research Papers > Case Studies