This case study is related with the selection process- the process of selection is about choosing the right people for the right job. In this case we assume that we have already chosen interview as an appropriate instrument to measure candidate's performance in selection criteria. Our task will be to prepare right questions for the candidates that let us predict the most adequate candidate for the job.
Bitstream is a software company that has identified an opportunity to develop and market a new product. The company develops digitalized type fonts for display type font for display screens and technology. Their revenues come from retail sales and OEM sales. Jim Sole, the brand new president was hired in 1992 to substitute the former president, the founder of the company. Jim was a very successful professional and had much great experience in this area.
Jim found the organization needing some changes, like a reorganization of the structure, a clear clarification of the short/term goals and a need to enhance the teamwork within the company.
These problems would be solved with reorganization of the bonus plan they have, and to delegate decisions to the employees, to make them have the need to have responsibilities and decision making power. This company had grown at a rate of 25% and had a forecast of future growth at 15%. The regular growth, plus a 15% nominal turnover in the company shows that almost 40% of people from one year to another are new.
They come up with the idea of developing a network print manager, related to the work they do in the printing environment. This new product would handle printing times, printing queues or even different specifications of the work to be printed. It requires already market-existing technology but also innovation made by the...