TABLE OF CONTENTS
1.0 Introduction: 2
2.0 What Management Is: 2
2.1 definition of management 2
2.2 Four management functions: 3
3.0 What a Manager Does: 4
3.1 The manager's job: 4
3.2 Three management roles 5
4.0 Description of how the emphasis changes on management processes and roles in different positions: 6
4.1 Desciption of three managers' management processes 6
4.2 description of emphasis on management's roles: 8
5.0 Conclusion: 9
Appendix 1: Mintzberg's 10 Managerial Roles 10
Reference List 11
The continually changing business environment naturally affects the nature and structure of business. Similarly, this also has a bearing on the role and nature of management. This report describes some primary principles and processes of management, such as what management is and what a manager does in a dynamic environment. In this report, situations of three managers in different positions and industries are chosen particularly to be compared.
Changes on processes and roles in the changeable external environment in which a manager operates are also focused on.
2.0 What Management Is:
2.1 definition of management
Quality management in organizations is often the determinant between success and failure. Because of its value in the modern business, there are various definitions that attempt to give management a tangible meaning. Bartol (et al, 2001, p.6) define management as 'the process of achieving organisational goals through engaging in the four major functions of planning, organising, leading and controlling.' However Weihrich and Koontz (1994) defined management as the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims. It includes all systems where groups of people are involved to achieve a specific set of goals. The term management refers to managers coordinating and integrating work activities with and through other people...