Success in any work setting depends on a respect for people and an understanding of human behavior in complex organizational systems (Schermerhorn et al, 2005). Understanding the human behavior is especially important when trying to manage and develop people to make ethical and savvy business decisions on behalf of the organization. Making the ethical choice in business takes more than just common sense or a desire to do what is right. Standards of business conduct and laws govern many ethics situations in the workplace. Some of these standards and laws are complex. Finding the best course of action is not always easy. However, employees can seek assistance, discuss concerns, or report violations through various channels, including upper management.
Ethical dilemmas develop everyday in the world of business and with the high profile unethical and illegal business practices that highlight unethical behavior in the workplace, such as Enron and Tyco, the demand for changes in companies and those who run them is immense.
Corporate values, mission statements and ethical role models are the right way to encourage employees to always make the right decisions. Simply put, good ethics means good business. High ethical standards not only create better relationships with employees, but also with company stakeholders, investors and vendors.
For an organization to become a high performing one, the main point to remember is that, people are an organizations most important asset (Schermerhorn et al, 2005). High performance can be an intricate, challenging task, but organizations that put unrealistic expectations sometimes can place unhealthy and unreasonable pressures on the employee which can be a tremendous source of stress and suffering.
The expansion of technology-computers, pagers, cell phones, fax machines and the Internet-has resulted in heightened expectations for productivity, speed and efficiency, increasing pressure on the individual worker to constantly operate at...