This paper will explain the organizing function of management at Bristol Myers Squibb (BMS) as it relates to technology as one of the organizational resources.
The meaning of organizing is the act of deploying the resources needed to achieve an identified goal or attain a desired result. For any enterprise, organizing is critical to success. Yet many managers go through work day-after-day without ever considering whether the resources at their disposal are effectively deployed. Organizing is creating the internal managerial arrangement of the business. The focal point is on division, coordination, and control of tasks and the flow of information within the organization. Managers give out responsibility and authority to jobholders in this function of management (Higgins, 1994).
In today's corporate structure, the skill of organization is essential in a manager's portfolio. The outcome of a skilled, organized manager is an organization that can function at its peak performance. In our text, the manager's role of organization is: "assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals" (Bateman, T.S.,
Snell, S., 2007). Customer service and satisfaction are key areas, which demand good managerial decision-making.
In the pharmaceutical industry, the customers are the consumers of the medicines and products in which a company manufactures.
The organizational behavior and culture of BMS (Bristol-Myers Squibb) is unique in itself. Our mission, "is to extend and enhance human life by providing the highest quality pharmaceutical and related health care products" as well as our Pledge "Ã¢ÂÂ¦to our patients and customers, to our employees and partners, to our shareholders and neighbors, and to the world we serve - to act on our belief that the priceless ingredient of every product is the honor and integrity of its maker" (Bristol-Myers Squibb Pledge, 2007).
Globalization has proven to be a key...