This article is about describing and analysing changes took place in an organisation named Dubai Ports World (DP World). The article mainly focuses on cultural change, the encouraging and opposition forces within and outside the organization. The change process started about 24 months ago when the company became a global operator, and still going on. But, there are some results out of these changes process, which are going to be explored throughout this article.
Even though the article will focus on cultural changes, it is essential to mention some structural and political changes which have some direct or indirect influence on the culture throughout the change process. A brief description of DP World will be explained below. Then, the situation of the company before change and the need for change is explored. After that the change, driving and opposition forces were discussed .At the end of this article, some suggestions were introduced and discussed to improve the applications of those changes and to overcome any problem or resistance occurred during the change process.
The conclusion will give a summery of the results of that change and its positive and negative effects.
Brief Description of Organisation
DP World is an international organisation based in Dubai, UAE which established in 1979 operating two ports only in Dubai (earlier known as Dubai Ports Authority). It is a serves provider company in the field of cargo containers handling. This serves includes loading and discharging containers from and to vessels, stuffing and repacking cargo containers and storing containers in the terminal. The main customers are shipping lines and traders, who need to move their cargo from one place to another. The importance of this business in the world economy is that more than 90% of world cargo is transported by sea. This business...