FAST FOOD RESTAURANT
Corporate Social Responsibility Code of Conduct
PART 1 PRELIMINARY
1 Name of Code
1.1 This Code is the Fast Food Restaurants Corporate Social Responsibility Code of Conduct.
2.1 The purpose of this Code is to provide the Fast Food sector of the food industry guidelines to:
Provide the acceptable standard of ethical behaviour and upholding human rights required of employees whilst interacting with customers and working with other employees;
How to address environmental and sustainable considerations; and
The effective approaches to accountability and reporting, in order to ensure the effective use of the Code.
Within this Code:
Cost-benefit analysis means assessing the cost effectiveness of alternative activities.
Fast Food Restaurant ("FFR") refers to restaurants of fast service and minimal table service. Such restaurants include McDonalds, Nandos, Taco Bell, Subway etc.
Good faith means to act honestly and sincere
Stakeholder means a person with an interest or concern in a FFR
Please note: throughout this Code changes to legislation and standards are to be assessed by the Code Committee of each entity and adapt the codes in order to reflect a current system of CSR Codes.
PART 2 ETHICAL CONSIDERATIONS
4 Duty to interact and deal with other personnel lawfully and in good faith.
4.1 Employees and Suppliers within a FFR must act lawfully and in good faith. This is understood to mean:
an Employee includes both personnel within the FFR (for example, the cashier, chefs, floor manager etc.) as well as corporate personnel within the franchised business;
Accordingly, both Employees and Suppliers must behave in a manner, which is honest and not deceptive or misleading. Employees to ensure the security of payment and upholding supply agreements. Suppliers to convey the certainty regarding the delivery of products and possible delivery issues; and