Decision Making Model Analysis

Essay by hpereiraUniversity, Bachelor'sA+, November 2004

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Problem solving skills are important abilities to cope with in every area of life. Problems arise through the everyday routine. Problems can turn up through family members, friends, health, education, unknown people, and especially through work. With experience and the help of problem-solving models, people can make better decisions when solving problems. "Solving problems and achieving better decisions are important in every area of human thinking. All disciplines of philosophy, business, science, and humanities have developed their own approach to solving problems. Remarkably, the problem-solving models developed by each of these areas are strikingly similar" (Stevens, 2004). An example of these models is the Ethical Decision Making Model (EDMM). EDMM was developed as an alternative model capable of ensuring that the ethical issues inherent in routine business situations could be effectively surfaced. EDMM is easy to use by individual employees, regardless of position or level. Following a simple set of guidelines it would make it easier and confident that his/her decisions meet all of the competing standards for effective decision-making used by an organization.

I will show this model by applying it to a recent problem in my organization, which was assigned for me to resolve. In a recent management meeting, I was requested to present a written recommendation on which employees the management would need to discharge or reduce their working hours in order to obtain their goal. The goal of the management was to reduce its salary overhead by $3,000 a month, while trying not to have an effect on the services offered in our organization, which offers cardiovascular health services. This decision was called because of a continuing decrease in cash flow and a reduction in our account receivables.

The first step of EDMM is to define the problem and gather information. Before any analysis or evaluation...