Delegation is a highly developed skill necessary to any successful manager. Delegation of authority is a person-to-person relationship requiring trust, commitment, and contracting between the supervisor and the employee. The employee is empowered to act for the supervisor, while the supervisor remains accountable for the outcome. This gives employees the concrete skills, experience, and the resulting confidence to develop themselves for higher positions. The business that I have now consists of three employees and myself. Therefore, I will talk about one of my previous employers.
I worked for a company called Take Care Health Plan, which is a health insurance company, in the membership and accounting department as a clerical clerk. My duties were general office work, such as filing, distributing mail, researching, and answering phones. The manager of my department delegated work as part of her management responsibilities. Often she would assign the general ledgers for the different HMO's and PPO's that subscribed through our health insurance.
She gave me responsibilities, which were to analyze the documents, journalize the transactions, and then post them to the ledger. In order to carry out the assignment I was given access to all of the necessary information. Although I was given the assignment and held responsible for my work, the manager was still accountable for the results. After my assignment was completed, I would proof my work before turning it in. Having one number wrong could throw the balance off. I enjoyed doing this work more than I did my own work. This allowed me to pick up more skills and it also allowed me to grow professionally. After six months with the company, I was promoted up to an accounting clerk.
Delegation could be used more effectively in planning, organizing, leading, or controlling within an organization by determining what tasks...