Keyboard Company Analysis

Essay by kandilynA+, February 2005

download word file, 8 pages 3.0


Read Case 6.1: The Keyboard Company in your text (pages 186-187). You are to act as an OD practitioner who has landed the Keyboard Company as a client. Create a case analysis using the Case Analysis Format as it appears on page 188 of your text. You can add additional space to this format if you need room to fully explain or examine different sections of the form. Additionally, make certain that you justify your recommendations to the Keyboard Company management.


The Keyboard Company is a medium sized firm that manufactures and supplies computer keyboards. The company was founded by John Zoltan, and has experienced rapid growth in recent years. Zoltan attended an executive seminar, deciding to hire the professor as a consultant. He also ran an ad in the Wall Street Journal for four MBAs, and hired them forming the OD group, as well as an internal prospect for hire as a full-time employee.

The OD group had offices in an old conference room. The members ranged from 23 to 34 years old, and here is a short biography

a. Pete Loomis, 25, behavioral specialist with industry training.

b. Kay Hughes, 27, prior to graduation was a sales representative.

c. Bill Heller, 26, specializing in group dynamics with no industry experience.

d. Don Morgan, 34, an individual with OD experience from the military.

e. George Kessler, 23, a person with 3 years of experience in human resources.

In the first month, the group got to know each other, holding weekly meeting with Zoltan, and familiarized themselves with the organization. They began a company wide 3-day training program at a resort location with the standard perks, including meals. Some of the members of the company referred to this training program as the "country club". The group...