The most critical concept that I learned

Essay by ehayesUniversity, Bachelor'sA+, April 2004

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An Assessment of

Critical concept of MGT330

December 16, 2003

Critical Concept

The most critical concept that I learned from this class is that today's managerial leaders have to perform complex balancing acts. For today and the future, leaders need to combine the best of traditional management with the new skills that work more efficiently in our new global society. According to Webster, a leader is "a person who has commanding authority or influence" ( During drastic change times, employees expect effective and sensible planning, confident and effective decision-making, and regular, complete communication that is timely. Also during these times of change, employees perceive leadership as supportive, concerned and committed to their welfare while at the same time recognizing that tough decisions need to be made. The best way to summarize this concept is to look at the three different roles a leader will bring to an organization during organizational change.

The three roles a manger can choose are: charismatic leadership, instrumental leadership, or missionary leadership. (Dessler, p 187) During change, the existence of one of these role types will bring hope for better times in the future as well as make coping with drastic change much easier.

The first type of role a leader can take during change is charismatic. A charismatic leader builds one's trust as well as senses unexplained opportunities, formulates and communicates his ideal vision and support for the vision, and provides the means for achieving it. A charismatic leader also works on energizing his employees. By showing his own excitement and involvement in the vision, a charismatic leader displays positive energy for those around him to absorb. A charismatic leader converts followers into leaders. By expressing confidence in employees' abilities to accomplish common goals, the charismatic leader encourages employees to think for themselves and...