Organizational Control Systems

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Organizational Control Systems

Jennifer E. Mikka

Ashford University

Mgmt 330: Management for Organizations

Eboni Hill

December 5, 2006



Organizational Control Systems

Control can have both negative and positive effects on any organization. The secret the proper balance is through realizing when a change needs to be made and realizing what methods of control and management should be used in the given situation. Choosing the proper control system can be done through assessing change within the organization and knowing the ins and outs of each control system. Then one must pair the completed evaluation with the proper control system. The purpose of this paper is to understand control and outline control processes used within organizations along with the effects they bring, realizing that change may impact the organization and control processes must be altered to fit the changes.

In today's society control is deemed negative.

However, when speaking in the terms of an organization, control can have a very positive influence. Only through control and structure can an organization increase performance and meet its goals. Structure is important for how things work whereas control is necessary to achieve. According to George and Jones in Essentials of Contemporary Management, "controlling is the process whereby managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals" (2007, 285).

In order to understand control more clearly, control can be broken down into three types: feedforward, concurrent, and feedback. Feedforward control is when you try to control the issues before a process starts. Many standard operating procedures are based on feedforward control. Standard operating procedures are normally rolled out and changed due to issues that happened in the past that can easily be...