University of PhoenixJuly 18, 2009Bus/475IntroductionValues are what society believes are important to the success of the general public. The rules and structure we are raised with shape the beliefs and values that create one's personal values. As societies differ, so do their cultural values. Values also change depending on whether we are discussing one's personal values, organizational values, or cultural principles. When one's personal values clash with the organizational values an ethical dilemma occurs. When comparing similarities and differences it is important to keep in mind that many factors influence one's own belief system.
Organizational ValuesAs adults enter the working world, the organizational ethics and values can be challenging. Most people will experience internal conflict between what the company's code of business conduct or other rules state versus what you think the correct response should be. At Express Scripts, there is a written code of conduct as well as an unwritten very conservative culture within the company.
What a manager does and how he or she acts is a better indication of the corporate culture than what is said. Observation is the best indication of the values and culture of any organization.
A guest visiting the corporate headquarters in St.Louis, Mo. would meet with executives wearing business suites, and meeting in modest conference rooms The same guest could visit another mail order based prescription provider 1.5 miles down the road from Express Scripts one would probably find a very different culture. An employee at another company would probably be wearing shorts, a t-shirt, and maybe no shoes. They have the latest technology in every conference room including wireless connections and a break room that provides free soda, water, coffee, and snacks. Does this difference mean that other companies are not serious about their work? No, this just means...