Essays Tagged: "service operations"
Southwest Airlines.
Southwest Airlines was successful for more than twenty consecutive years. These elements included, service, operations, cost control, marketing, and the corporate culture. All of these elements combi ... ravel agent. Southwest flew passengers nonstop to their destinations and did not promote connecting services. Southwest focused on flying passengers into uncongested airports and did not transfer bagg ...
Subjects: Businesss Research Papers > Case Studies
Southwest Airlines Case Study
post 9/11 strategy of Southwest should be to continue to differentiate itself through its focus on service, operations, cost control, marketing, its people, and its corporate culture, procedures, pol ... be incurred by taking on longer flights will be for food, additional staff to accommodate the food service, more cleaning time, on board entertainment, fuel costs, and larger aircrafts to handle long ...
Subjects: Businesss Research Papers > Case Studies
Strategic Planning and Strategic Objectives
An ongoing improvement plan can increase the quality of a product or service an organization produces. To develop a successful improvement plan, an organization must hav ... and is proud to announce their Quality Statement: "3M promises you innovation, quality products and service from a company you can trust" (3M, 2007). Their quality policy is to develop, produce, and d ... n trust" (3M, 2007). Their quality policy is to develop, produce, and deliver on time, products and services that exceed their customers' expectations. In order to make this happen, 3M has implemented ...
Subjects: Businesss Research Papers > Management
Managing Overtime
Managing Overtime Worked in Area Offices Of the United States Postal Service Abstract In the following report, I will be give illustrations and possible solutions for an ... ve illustrations and possible solutions for an overburdening problem that exists in the U.S. Postal service Operations throughout the country. Overtime is an age-old problem that has gone long overdue ... r a group paying serious attention to correcting this problem.Introduction The United States Postal Service is a large organization with many facets of operations; I will be concentrating on what we c ...
Subjects: Businesss Research Papers > Management
Managing overtime
Managing Overtime Worked in Area Offices Of the United States Postal Service Abstract In the following report, I will be give illustrations and possible solutions for an ... ve illustrations and possible solutions for an overburdening problem that exists in the U.S. Postal service Operations throughout the country. Overtime is an age-old problem that has gone long overdue ... p paying serious attention to correcting this problem.Introduction The United States Postal Service is a large organization with many facets of operations; I will be concentrating on what we c ...
Subjects: Businesss Research Papers > Management
Examine The Impact On The Civil Serve Of Reforms I
When Margaret Thatcher entered office in 1979, she had a personal conviction that the Civil Service needed to be changed. She had a huge majority to start with, and was in government for four ... e time and ability to affect almost any change she wished. Against her ferocious assault, the Civil Service itself no longer had power enough to stay reforms, and in her period of office the Civil Ser ...
Subjects: Social Science Essays > Economics
Supply Chain Management in the Service Sector
Services touch the lives of each person everyday in a wide range of commercial and public sectors. S ... delivery and associated management are becoming being concerned the most important elements for all service organizations in different service sectors. Besides, focusing on the customer and serving hi ... cusing on the customer and serving his or her needs has always been an important daily activity for service providers. A Supermarket is that retail companies which most of people come into contact qui ...
Subjects: Businesss Research Papers > Management
An Evaluation of Connect’s Customer Complaints Practices
INTERNET SERVICES FIJI LIMITEDAn Evaluation of Connect'sCustomer Complaints Practices,RESEARCH PROJECTPartial ... Evaluation of Connect'sCustomer Complaints Practices,RESEARCH PROJECTPartial requirement of MG301 - Service Operations ManagementDepartment of Management and Public AdministrationFaculty of Business & ... ~`~I. Abstract 1II. Company Profile 2III. Connect's Customer Care 3Customer Evaluation of Connect's ServicesIV. Literature Review 9V. Recommendations 14VI. Conclusion 15VII. Bibliography 16VIII. Appen ...
Subjects: Businesss Research Papers > Management > Leadership and Communication